Information we collect
We may collect information you provide directly, such as name, email address, company name, support messages, billing details, demo requests, and product account information.
We may also collect technical information such as browser type, device type, IP-derived location, referring pages, pages viewed, button clicks, and product usage events.
Analytics and tracking tools
Reaper Software sites may use Google Analytics, Microsoft Clarity, and PostHog to understand traffic, user behavior, conversion funnels, product usage, clicks, page views, heatmaps, and session recordings. These tools help us improve landing pages, product onboarding, support, and conversion performance.
Payments
Payments may be processed by third-party providers such as Stripe or Gumroad. Reaper Software does not directly store full credit card numbers. Payment providers handle payment processing according to their own security and privacy practices.
How we use information
- Operate and improve our websites and products
- Respond to support requests
- Process subscriptions and billing
- Improve onboarding and conversion flows
- Understand product usage and feature adoption
- Prevent abuse, fraud, or security issues
Data sharing
We do not sell personal information. We may share limited data with service providers needed to operate the business, including hosting providers, analytics platforms, payment processors, email providers, and customer support tools.
Your choices
You may contact us to request access, correction, or deletion of personal information where applicable. You can also use browser privacy settings, cookie controls, and analytics opt-out tools.
Contact
For privacy questions, email legal@reaper.software or hello@reaper.software.